By: Dr. David Blumenthal

Tags: affordability , redesigning care

At Partners HealthCare, our network of hospitals aims to work seamlessly across a continuum of care. To deliver more coordinated care, you need a more coordinated information management system.

Teams implement and monitor newly-integrated systems at Partners eCare command center. (Photo courtesy of MGH.)

The launch was the culmination of more than a year of collaborative building, exhaustive testing and in-depth training for the 21,500 staff who will use the system at those institutions.

As we continue to expand Partners eCare, patients will increasingly benefit from a more integrated experience as they’re treated within the community, inside our hospitals and in their own homes. Partners eCare is taking bold steps to deliver on its promise. When implementation is complete in late 2017, the result will be better communication, better coordination and more efficient care across our entire system.

Over the weekend, Partners eCare was fully implemented at Massachusetts General Hospital, Newton-Wellesley Hospital and our affiliate institution, Massachusetts Eye and Ear. The launch was the culmination of more than a year of collaborative building, exhaustive testing and in-depth training for the 21,500 staff who will use the system at those institutions. We’re on track and on budget to bring Partners eCare to the entire Partners system by 2017. With 58,500 staff trained on the system to date, we’re already seeing progress in the speed with which we share vitally-needed health records across the country, in new ways to introduce patients to clinical trials, in more advanced methods for monitoring our sickest patients, and in further engaging chronically-ill patients in their own care.

For the last few years, we’ve been building a system that will do just that. Partners eCare launched in 2014, and since then, we’ve been rolling it out to Partners hospitals and affiliated, community-based practices. The system, run on software built by Epic Systems Corp., has ambitious goals: to enhance the patient experience and make health care better, safer and more efficient.

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